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Brand Reputation Management

reputation management

A great brand reputation can take months, if not years, and millions of dollars to build. Therefore, it should be the one thing you hold most precious.

Every single day, someone, somewhere is discussing something important about your business, your brand, your executives, your competitors, and your industry. Are they hyping-up your company, building buzz for your products? Or, are they criticizing your service?

Your reputation or brand can be destroyed in hours by a blogger upset with your company or it can spread like a virus with the praise of just one influential customer on Facebook, Twitter, or Youtube.

A new product launch could take hundreds of TV commercials, dozens of newspaper ads, and an expensive ad agency.

A company can dominate market share, throttle competition and hold the #1 brand in the world. It can also crash in months if it fails to listen to what its customers want.

Brand Reputation Management

Our team monitors your brand live everyday to ensure we can react to positive and negative comments from online users accordingly. We work with your company to determine the voice and best practices for responding to users online on your behalf. Each month you will receive an overview of noteworthy events and reports covering important metrics to help you make decisions about your company.

Social Management

Corporate threats and outreach opportunities can quickly emerge from social media and impact your business.  It’s all too common for large corporations to be the last to know when a critical issue is spreading virally online.  That’s why leading companies turn to Space Chimp Media to actively monitor social media sites to stay ahead of crisis and manage their corporate reputation and social outreach workflow.

Search Management

When potential customers search your company name in Google are they seeing too many negative websites with bad reviews of your services or products? Would you like to have more positive results in search engine top ten rankings?

Our goal is to move negative sites down and out of the top ten rankings. We do this with a mix of search engine optimization and social profile signups. Thus, we move up positive websites related to your business, which in turn, pushes the negative websites down. Our unique methods have worked for many companies already. Learn how we can help you. Contact us

  • Create new pages that rank
  • Publish content you control on high-value websites
  • “Push down” negative results you want to go away